Privacy Policy

One Source Hub Property Maintenance Agency

Effective Date: 01/01/2026

Welcome to the One Source Hub Property Maintenance Agency website (“Website”). By accessing or using this Website and our services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using the Website.

1. Definitions
• “One Source Hub”, “we”, “us”, or “our” refers to One Source Hub Property Maintenance Agency.
• “User”, “you”, or “your” refers to any person accessing or using this Website.
• “Services” refers to property maintenance coordination, sourcing of service providers, directory listings, and related services.
• “Service Providers” refers to independent contractors, tradespeople, or companies listed or engaged through One Source Hub.

2. Scope of Services

One Source Hub acts as a property maintenance coordination and management platform. We:
• Source, manage, and coordinate service providers
• Facilitate communication between clients and contractors
• Maintain a directory of vetted service providers
We do not directly perform construction or maintenance work unless explicitly stated in writing.

3. Use of the Website

You agree to:
• Use the Website lawfully and responsibly
• Provide accurate and up-to-date information
• Not misuse, disrupt, or attempt unauthorised access to the Website
• Not submit false, misleading, or fraudulent information
We reserve the right to restrict or terminate access for misuse.

4. Contractor & Service Provider Disclaimer

All service providers are independent contractors, not employees or agents of One Source Hub.
• While reasonable vetting is conducted, One Source Hub does not guarantee workmanship, timelines, or outcomes.
• Any disputes regarding workmanship must be resolved between the client and the service provider, unless otherwise stated in a written service agreement.

5. Quotes, Fees & Payments

Quotes provided are estimates unless confirmed in writing
• Fees may include sourcing, coordination, and management charges
• Payments must be made according to agreed terms
• Late payments may result in service delays or suspension
One Source Hub reserves the right to update pricing structures at any time.

6. Limitation of Liability
To the fullest extent permitted by law:
• One Source Hub shall not be liable for indirect, incidental, or consequential damages
• We are not responsible for loss arising from third-party contractors’ actions or omissions
• Use of the Website and services is at your own risk

7. Intellectual Property

All content on this Website, including:
• Logos
• Text
• Graphics
• Designs
• Layout
is the intellectual property of One Source Hub unless otherwise stated. No content may be copied or reused without written permission.

8. Privacy & Data Protection
Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and protect personal information in compliance with POPIA.

9. Suspension & Termination

We reserve the right to suspend or terminate access to:
• Users violating these Terms
• Users engaging in unlawful or abusive behavior
• Service providers failing to meet agreed standards

10. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to South African courts.

11. Changes to Terms
We may update these Terms at any time. Continued use of the Website constitutes acceptance of revised Terms.

12. Contact Details

One Source Hub Property Maintenance Agency
📧 Email: info@onesourcehub.co.za
📞 Phone: +27 68 542 8280
Website: https://onesourcehub.co.za