contact us

email us

info@onesourcehub.co.za
malcolm@onesourcehub.co.za

address

Durban, KZN, 4001

Call Us

+(27) 70 4009 032
+(27) 68 5428 280

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Frequently Asked Questions

Our contractor vetting process is thorough and non-negotiable. Before any contractor joins our network or steps onto your property, we conduct:

Credential Verification: We confirm trade qualifications, professional registrations, and relevant licences.

Reference Checks: We contact previous clients to verify quality of work, reliability, and professionalism.

Financial Stability Assessment: We review the contractor’s business standing to reduce the risk of project abandonment.

Insurance Validation: We confirm valid public liability insurance and workers’ compensation cover.

Compliance Check: We ensure the contractor adheres to South African labour laws, tax obligations, and BEE requirements where applicable.

Safety Record Review: We assess their history of health and safety compliance on job sites.

Only contractors who pass every stage are approved to work on One Source Hub projects.

We cover the greater Durban area and surrounds, including:

– Durban Central and CBD
– Durban North
– Upper Highway — Botha’s Hill, Hillcrest, Kloof,
Pinetown
– North Coast — Umhlanga, Ballito, Salt Rock
– South Coast — Amanzimtoti, Umkomaas,
Scottburgh, Margate, Port Shepstone
– Inland KZN — Pietermaritzburg and surrounding
areas

If you’re unsure whether we cover your area, please contact us — we likely do!. 

One Source Hub charges a transparent management fee for connecting you with vetted contractors and overseeing your project. This fee is agreed upfront — there are no hidden costs. In many cases, our quotation management and contractor negotiation actually save clients more than our fee costs. Contact us for a no-obligation quote tailored to your project size. 

Not at all. We manage projects of all sizes — from a leaking tap or electrical repair to full home renovations and commercial builds. No job is too small for professional management. 

This is exactly why clients choose One Source Hub. Because we manage the project, we act as your advocate. If workmanship does not meet agreed standards, we address it directly with the contractor and ensure remedial work is completed at no extra cost to you. Our involvement protects your interests from start to finish.

Typically, we provide comprehensive quotations within 3–5 business days, depending on project complexity. For urgent repairs, we expedite this process and can often have a contractor on site within 24–48 hours.

Yes. Every contractor in our network must carry valid public liability and workers’ compensation insurance before being appointed to any site. We verify this annually and before each major project.

Have a Question?
Contact Us!

Ready to start your next project? Whether you’re in Durban North, Durban Central, Upper Highway (Botha’s Hill, Hillcrest, Kloof, Pinetown), or anywhere along the KZN North and South Coast, we’re here to help. 

Business Hours:
Monday – Friday: 08:00 – 17:00
Saturday: 08:00 – 13:00
Sunday & Public Holidays: Closed